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APPENDIX B: Trouble Shooting
This chapter covers potential problems and the corresponding remedies.
Question I cannot access the IP Security Night Vision Camera from
a web browser.
Answer
The possible cause might be the IP Address for the IP Security
Night Vision
Camera is already being used by another device.
To correct the possible problem, you need to first disconnect
the IP Security Night Vision
Camera from the network. Then
run the PING utility.
The PING command can determine whether a specific IP
address is accessible by sending a packet to the specific
address and waiting for a reply. It can also provide a very
useful tool to confirm if the IP address conflicts with the
camera over the network.
Follow the step-by-step procedure below to utilize the PING
command. However, you must disconnect the camera from
the network first.
Start a DOS window.
Type ping 192.168.1.1, where 192.168.1.1 is the IP address of
the camera.
The succeeding replies as illustrated below will provide useful
explanation to the cause of the problem with the camera IP
address.
Question I cannot access the IP Security Night Vision Camera from
a web browser.
Answer
Another possible reason is the IP Address is located on a
different subnet. To fix the problem, run the PING utility. If the
utility returns “no response” or similar, the finding is probably
correct, then you should proceed as follows:-
In Windows 95/98/2000 and Windows NT, double check the IP