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User Guide for Cisco Security Manager 4.4
OL-28826-01
Chapter 4 Managing Activities
Working with Activities/Tickets
Note Security Manager warns you if the e-mail cannot be sent and you must contact the approver
directly.
Approving or Rejecting an Activity (Workflow Mode)
Before the changes in an activity are committed to the database, you must approve the activity. If you
have activity approval permissions, you can open an activity, review the policies and policy assignments,
and then either approve or reject the activity.
If you are operating in Workflow mode without an approver, you can approve your own activities. When
working without an approver, you cannot reject an activity, but you can discard it if you do not want to
save your changes. In non-Workflow mode, you use the Submit and Discard commands on the file menu
to submit (and automatically approve) or discard the configuration session.
In Workflow mode with an activity approver, the activity must be submitted before you can open it and
approve it. In this mode, you can also reject the activity.
If you approve an activity, policies and policy assignments are committed to the database and are ready
to be deployed to devices or files. Devices associated with the activity are unlocked, meaning they can
be included in policy definitions and changes in other activities.
If you reject the activity, it is returned to the Edit state and the submitter can reopen the activity to make
the necessary changes and resubmit it for approval. Devices associated with the activity are not
unlocked, meaning that they cannot be included in policy definitions or changes in another activity.
Note After an activity is approved, changes cannot be undone. You must create a new activity and manually
change policies and policy assignments to the desired state.
Related Topics
• Understanding Activities, page 4-1
• Opening an Activity/Ticket, page 4-15
• Understanding Activity/Ticket States, page 4-4
Step 1 Perform the appropriate step below:
• To approve an activity, do one of the following:
–
Open an activity and click the Approve Activity button on the activity toolbar or select
Activities > Approve Activity from the menu.
–
Select Manage > Activities. In the Activity Manager window, select an activity and click
Approve.
• To reject an activity or multiple activities, do one of the following:
–
Open an activity and click the Reject Activity button on the activity toolbar or select Activities
> Reject Activity from the menu.
–
Select Manage > Activities. In the Activity Manager window, select an activity or multiple
activities and click Reject.