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TROUBLE SHOOTING
TROUBLE SHOOTING
Problem Possible Cause Possible Solution
The camera is not
running.
The power is not on.
Press the Power button to turn the camera
on.
The batteries were not
loaded properly.
See “Loading the Batteries”.
Batteries are depleted.
Replace with unused alkaline or fully
recharged batteries (two AAA-size
batteries).
The battery cover is not
closed properly.
Close the cover correctly and securely.
The camera is not
taking pictures.
The camera is in the
Playback Function mode.
Slide the function switch to Capture
Function mode.
The flash is charging.
Wait until the flash finishes charging.
Press the shutter button when the indicator
glows a steady orange.
The SD card or internal
memory is already full.
• Obtain a new SD card and insert it.
• Download images to your computer, and
then erase them from the card to free
up more space.
• Delete unwanted files.
The SD card is not
formatted correctly.
• Format the SD card with the camera.
• Ask SD card manufacturer for assistance.
Picture is not clear. The lens is dirty. Clean the lens.
Picture is too dark. No enough light.
• Use Fill flash during night time.
• Use Auto flash during daytime.
The pictures are
blurred.
Viewfinder is dirty.
Clean the viewfinder with a soft cloth
or cotton swab. See the Camera
maintenance section.
Hands were not steady
when taking the picture.
Ensure hands are steady when taking
picture and remain steady one second
after clicking the Shutter button.
The picture subject was not
in the focus range of the
camera.
Keep a minimum distance of 60 inches
between the subject and the camera lens
to stay in the focus range of the camera.
The pictures show on
the LCD very slowly.
The picture size is large.
Select a smaller picture size, M picture
size recommended.
The flash doesn’t fire.
The flash mode is set to
Off.
Set the flash to any other mode except
Off.
There is something
wrong with the color of
the photographs.
White balance is not
properly.
Reset the white balance feature to Auto, or
for the specific lighting in the surrounding
area.