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Troubleshooting Possible causes Solutions
Frame erase does not
erase the frame.
The ERASE ALL
function does not erase
all the frames.
Screens are not
displayed in English.
There is no image or
sound on the TV.
The TV image is black
and white.
When connecting the
camera to a PC, the
photographed image or
playback image appears
on the camera’s LCD
monitor.
Nothing happens when
using the Mode switch.
The camera no longer
works correctly.
Can’t print with
PictBridge.
The camera was
connected to a PC
when the USB mode
was set to “
®
”.
Some frames may be protected.
A language other than English is selected in
the “
ô
” setting in the “
˜
” SET-
UP menu (➡P.81).
i The included A/V cable was connected
during movie playback.
i The camera is not connected to the TV
correctly.
i “TV” is selected as the TV input.
i The video output setting is incorrect.
i The TV volume is turned down.
The video output setting is incorrect.
i The USB cable (mini-B) is not correctly
connected to the PC or camera.
i The PC is not turned on.
i Camera malfunction.
i The battery has run out.
The camera has suffered an unforeseen
problem.
“
®
” is not selected in USB mode in the
“
˜
” SET-UP menu.
Unprotect frames using the camera on
which the protection was first applied.
1Press the “MENU/OK” button to display
the menu.
2Press “
a
” or “
b
” to select “
˜
” SET-UP
and press “
c
”.
3Press “
a
” or “
b
” to select “
ô
” .
4Press “
c
”.
5Press “
a
” or “
b
” several times to select
“ENGLISH”.
6Press the “MENU/OK” button.
i After the movie playback mode is stopped,
connect the camera and TV correctly.
i Connect the camera and TV correctly.
i Set the TV input to “VIDEO”.
i Change the setting to “NTSC” or “PAL”
(➡P.81).
i Adjust the volume.
Change the setting to “NTSC” or “PAL”
(➡P.81).
i Set up the camera, and connect the USB
cable (mini-B) correctly.
i Turn the PC on.
i Briefly remove the battery or disconnect
the AC power adapter. Then reload the
battery or reconnect the AC power adapter
and try again.
i Load a new or fully charged battery.
Briefly remove the battery or disconnect the
AC power adapter. Then reload the battery
or reconnect the AC power adapter and try
again. If the message still appears, contact
your FUJIFILM dealer.
Select “
®
” in USB mode in the “
˜
” SET-
UP menu.
Perform steps 1 to 3 to remove the
camera from the PC.
h Windows
1 The “New Hardware Found” wizard or
“Scanner and Camera” wizard appears. If
the wizard does not appear, proceed to
step
3
.
2
Click the [Cancel] button.
3
Disconnect the camera from the PC.
h Macintosh
1
The window for locating the driver
appears. If the window does not appear,
proceed to step
3
.
2
Click the [Cancel] button.
3
Disconnect the camera from the
Macintosh.
Troubleshooting Possible causes Solutions
Troubleshooting eIf you think the camera is faulty, check the following once more.
The self-timer lamp
does not light when
charging the battery.
The self-timer lamp
blinks during charging
and the battery won’t
charge.
No power.
Power cuts out during
operation.
Battery runs out quickly.
No photograph is taken
when pressing the
shutter button.
Can’t use the flash.
The flash settings are
restricted and cannot be
selected.
The playback image is
dark even though the
flash was used.
The image is blurred.
There is speckling on
the image.
The camera does not
emit any sound.
i There is no battery in the camera.
i The camera and AC power adapter are
not connected correctly.
i The battery terminals are dirty.
i The battery can no longer be recharged.
i The battery has run out.
i The AC power adapter plug has come out
of the power outlet.
i The battery is loaded backward.
i The battery cover is not closed correctly.
The battery has run out.
i Camera is used in extremely cold
conditions.
i The terminals are soiled.
i The battery can no longer be recharged.
i No xD-Picture Card is inserted.
i The xD-Picture Card is full.
i The xD-Picture Card is not formatted.
i The xD-Picture Card contact area is
soiled.
i The xD-Picture Card is damaged.
i The Auto power off function has turned the
camera off.
i The battery has run out.
i The shutter button was pressed while the
flash was charging.
i Photography mode is set to “
À
”
NATURAL LIGHT, “
,
” LANDSCAPE.
i Continuous shooting is selected.
The Photography mode is set to “
À
”, “
,
”,
“
.
” or “
©
”.
i The subject is too far away.
i Your finger was covering the flash.
i The lens is dirty.
i You photographed scenery with Macro
mode selected.
i You took a close-up shot without selecting
Macro mode.
i You are shooting a subject that is not
suited to autofocusing.
The picture was taken with a slow shutter
speed (long exposure) in a high-temperature
environment.
i The camera volume is set too low.
i The microphone was blocked during
shooting/recording.
i There is something covering the speaker
during playback.
i Load the battery.
i Connect the camera and AC power
adapter correctly.
i Take the battery out briefly and then
reload it.
i Wipe the battery terminals with a clean,
dry cloth.
i Load a new or fully charged battery. If the
battery still fails to charge, contact your
FUJIFILM dealer.
i Load a new or fully charged battery.
i Plug the adapter back in.
i Load the battery in the correct direction.
i Close the battery cover correctly.
Load a new or fully charged battery.
i Put the battery in your pocket or another
warm place to heat it and then load it into
the camera just before you take a picture.
i Wipe the battery terminals with a clean,
dry cloth.
i Load a new or fully charged battery.
i Insert an xD-Picture Card.
i Insert a new xD-Picture Card or erase
some unwanted frames.
i Format the xD-Picture Card on the
camera.
i Wipe the xD-Picture Card contact area
with a clean dry cloth.
i Insert a new xD-Picture Card.
i Turn the camera on.
i Load a new or fully charged battery.
i Wait until the charging is completed before
pressing the shutter button.
i Change the Photography mode.
i Set continuous shooting to “OFF”.
The flash settings are restricted because the
camera settings are tailored to the scene
being shot. Change the Photography mode
for a wider range of flash settings.
i Move to within the effective flash range
before taking the picture.
i Hold the camera correctly.
i Clean the lens.
i Cancel Macro mode.
i Select Macro mode.
i Use AF/AE lock to take the picture.
This is a characteristic of CCDs and does
not indicate a camera fault.
i Adjust the volume.
i Take care not to block the microphone
during shooting/recording.
i Make sure that the speaker is uncovered.