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• Solution 4: Make sure you are using the correct Bluetooth passkey
•
Solution 5: Move Bluetooth device closer to the printer
Solution 1: Wait until Bluetooth printer is ready to receive data
Solution: If you are using the optional HP Bluetooth wireless printer adapter, make
sure the adapter is plugged into the camera port on the front of the printer. The light
on the adapter flashes when the adapter is ready to receive data.
Cause: The HP Bluetooth wireless printer adapter or the printer itself may not be
ready to receive data.
If this did not solve the issue, try the next solution.
Solution 2: Check Bluetooth Visibility setting
Solution:
1. Touch the Setup icon to display the Setup menu. For more information, see
“
Setup Menu” on page 16.
2. Touch Tools.
3. Touch Bluetooth, and then touch Visibility.
4. Touch Visible to all.
Cause: Bluetooth Visibility may be set to Not visible.
If this did not solve the issue, try the next solution.
Solution 3: Check Bluetooth Security level setting
Solution:
1. Touch the Setup icon to display the Setup menu. For more information, see
“
Setup Menu” on page 16.
2. Touch Tools.
3. Touch Bluetooth.
4. Touch Security level.
5. Touch Low.
Cause: Bluetooth Security level may be set to High.
If this did not solve the issue, try the next solution.
Solution 4: Make sure you are using the correct Bluetooth passkey
Solution: Make sure the correct passkey for the printer is entered in the device with
Bluetooth wireless technology.
Cause: The passkey (PIN) that the device with Bluetooth wireless technology is
using for the printer may be incorrect.
Bluetooth printing problems 77
Troubleshooting