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NS-DPF8PR/NS-DPF10PR
www.insigniaproducts.com
Troubleshooting
Problem Solution
The frame will not
turn on.
The power adapter is not securely connected to
the picture frame, or the power switch is not on.
Check power adapter connections, then switch
the power on.
A memory card is
inserted in the
frame, but you can’t
view your pictures.
• Make sure that the memory card is one of
the supported formats and that the files
on the card are JPEG image files.
• Turn the digital picture frame off and
make sure that the memory card is
inserted all the way into the card slot and
is inserted correctly, then turn it back on.
After a few seconds, you should see your
first picture.
• Try formatting the card.
Caution: formatting the card will erase all
files on the card. Back up the files on the card
to your computer before attempting to
format the card.
• Some digital cameras save images in
formats other than JPEG. Refer to your
camera’s manual for details.
The frame displays
some pictures
slower than others.
Higher resolution pictures load more slowly. Try
using lower resolution pictures or
down-sampling (compressing or resizing) them.
See your camera’s user guide for instructions on
down-sampling your pictures, or see “Setting
viewing options” on page 35 for instructions on
automatically resizing and compressing your
pictures while copying from them from an
inserted memory card or USB device to the
frame's internal memory.
NS-DPF8PR-DPF10PR_09-0561_MAN_ENG_V1.fm Page 42 Wednesday, July 22, 2009 3:50 PM