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Customer Support Information
Use of this software is authorized according to the terms of the software license.
JVC
When contacting the nearest JVC oce or agency in your country (refer to the JVC Worldwide
Service Network at http://www.jvc-victor.co.jp/english/worldmap/index-e.html) about this
software, please have the following information ready.
• Product Name, Model, Problem, Error Message
• PC (Manufacturer, Model (Desktop/Laptop), CPU, OS, Memory (MB/GB), Available Hard Disk
Space (GB))
Please note that it may take some time to respond to your questions, depending on their
subject matter.
JVC cannot answer questions regarding basic operation of your PC, or questions regarding
specications or performance of the OS, other applications or drivers.
Pixela
Region Language Phone #
USA and Canada English +1-800-458-4029 (toll-free)
Europe (UK, Germany,
France, and Spain)
English/German/French/
Spanish
+800-1532-4865 (toll-free)
Other Countries in
Europe
English/German/French/
Spanish/Italian/Dutch
+44-1489-564-764
Asia (Philippines) English +63-2-438-0090
China Chinese 10800-163-0014 (toll-free)
Homepage: http://www.pixela.co.jp/oem/jvc/mediabrowser/e/
Please check our website for latest information and downloading.