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Troubleshooting
Technical Notes and Index
Pictures are
blurred.
• Use flash.
• Use vibration reduction or motion detection.
• Use D (Best Shot Selector).
• Use a tripod to stabilize the camera (use with the self-
timer for better results).
36
193, 195
76
39
Bright specks
appear in pictures
shot using flash.
Flash is reflecting off particles in air. Set the flash to W (Off). 36
Flash does not fire.
• Flash is set to W (Off).
• A scene mode that cannot turn on the flash is selected.
•Blink proof is set to On in the smart portrait mode.
• Another function that is set now is restricting the flash.
36
45
68
104
Digital zoom is not
available.
•Off is selected for Digital zoom in the setup menu.
• The digital zoom cannot be used in the following
situations.
- When the focus mode is set to E (manual focus)
- When the scene mode is set to j (Night landscape),
e (Night portrait), Scene auto selector, Portrait, or
Pet portrait
- When smart portrait is selected
- When Multi-shot 16 is set for continuous
- When Subject tracking is selected for AF area mode
197
42
46, 48, 49, 51, 59
65
77
96
Image size not
available.
Another function that is set now is restricting Image size. 104
No sound when
shutter is released.
•Off is selected for Shutter sound under Sound settings
in the setup menu.
• Continuous shooting is selected.
•Exposure bracketing is selected in the shooting menu.
•Sports, Museum, Easy panorama in Panorama, or Pet
portrait
is selected for the scene mode.
•On is selected for Smile timer or Blink proof in smart
portrait mode.
• When the camera is recording a movie.
• Do not block the speaker.
199
76
94
52, 57, 58, 59
67, 68
157
5
AF-assist
illuminator does
not light.
Off is selected for AF assist in the setup menu. Even when
Auto is set, AF-assist illuminator may not light depending on
the focus area position or scene mode.
196
Pictures appear
smeared.
Lens is dirty. Clean lens. 209
Colors are
unnatural.
White balance or hue does not match light source. 90
Problem Cause/Solution
A