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F9
Troubleshooting
Technical Notes and Index
Shooting Issues
Monitor is turned
off, and the power-
on lamp flashes
quickly.
Battery temperature is high. Turn off camera, and allow battery to
cool down before resuming use. After the lamp flashes for 3
minutes, the camera turns off automatically, but you can also
press the power switch to turn it off manually.
23
Camera
temperature rises.
When functions such as movie recording or sending images
using an Eye-Fi card are used for a long time, or when the camera
is used in a location with a high ambient temperature, the
camera temperature may rise. This is not a malfunction.
94
Problem Cause/Solution
A
Cannot set to
shooting mode.
Disconnect the HDMI cable or USB cable.
87, 90,
E17,
E19
No picture can be
taken.
• When camera is in playback mode, press the c button,
shutter-release button or b (e movie-record) button.
• When menus are displayed, press the d button.
• Battery is exhausted.
• When the scene mode is Night portrait or R (Backlighting)
with HDR set to Off, raise the flash.
• When flash lamp flashes, flash is charging.
32
10
22
38, 40,
56
56
Cannot take 3D
images
In some shooting conditions, such as when the subject moves or
the subject is dark or low in contrast, the second shot may not be
taken or the 3D image may not be saved.
–
Camera cannot
focus.
• Incorrect focus mode setting. Check or change the setting.
• The intended subject is one with which autofocus does not
perform well.
• Set AF assist in the setup menu to Auto.
• Subject is not in focus area when shutter-release button is
pressed halfway.
• The focus mode is set to E (manual focus).
• Turn camera off and then on again.
62, 63
81
104, E71
30, 69
62
23
Colored stripes
appear on the
monitor when
shooting.
Colored stripes may appear when shooting subjects with
repeating patterns (such as window blinds); this is not a
malfunction.
The colored stripes will not appear in captured images or
recorded movies. However, when using Continuous H: 120 fps
or HS 480/4×, the colored stripes may be seen in the captured
images and recorded movies.
–
Pictures are
blurred.
• Use flash.
• Use vibration reduction or motion detection.
• Us
e D (Best Shot Selector).
• Use a tr
ipod to stabilize the camera (use with the self-timer for
better results).
56
104, 104
68
59
Problem Cause/Solution
A