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Troubleshooting
Technical Notes and Index
Shooting
Problem Cause/Solution
A
Cannot set to
shooting mode
Disconnect the audio/video cable, HDMI cable or USB cable. 154, 157, 162
No picture taken
when shutter-
release button is
pressed.
• When camera is in playback mode, press the c or
shutter-release button.
• When menus are displayed, press the d button.
• Battery is exhausted.
• When the scene mode is Night portrait or
Backlighting, or Continuous in the shooting menu is
set to Continuous flash, raise the built-in flash.
• When flash lamp blinks, flash is charging.
30
13
24
33, 49, 55, 99
34
Camera cannot
focus.
• The intended subject is one with which autofocus does
not perform well.
• Set AF assist in the setup menu to Auto.
• Subject not in focus area when shutter-release button
pressed halfway.
• The focus mode is set to E (manual focus).
• Turn camera off and then on again.
29
177
28, 84
40
19
Pictures are
blurred.
• Use flash.
• Use vibration reduction and motion detection.
• Use D (Best Shot Selector).
• Use a tripod to stabilize the camera (use with the self-
timer for better results).
32
175, 176
99
35
Streaks of light or
partial
discoloration are
visible on the
monitor.
Smear occurs when extremely bright light strikes the image
sensor. When shooting with Continuous set to Multi-shot 16
and when recording movies, avoiding bright objects, such as
the sun, reflections of the sun, and electric lights is
recommended.
198
Bright specks
appear in pictures
shot using flash.
Flash is reflecting off particles in air. Set the flash to W (Off). 32
Flash does not fire.
• Flash is set to W (Off).
•
A scene mode that cannot turn on flash is selected.
• The movie mode is selected.
• Another function that is set now is restricting the flash.
• Built-in flash does not fire when a Speedlight (external
flash unit) is used.
32
45
148
108
202