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F4
Troubleshooting
Technical Notes and Index
Shooting Issues
Problem Cause/Solution
A
Cannot set to
shooting mode.
Disconnect the HDMI cable or USB cable.
96, 99,
E19,
E21
No picture can be
taken.
• When the camera is in playback mode, press the c button or
shutter-release button.
• When menus are displayed, press the d button.
• Battery is exhausted.
• When the scene mode is Night portrait or Backlighting
with HDR set to Off, raise the flash.
• If the flash mode icon flashes when the shutter-release button
is pressed halfway, the flash is charging.
• When using the Speedlight, refer to the Speedlight instruction
manual to check the settings.
- When shooting using Advanced Wireless Lighting
photography, set the group setting to Group A. When using
the built-in flash as the commander, set the channel of the
flash unit to 3 CH.
- When the flash setting is enabled for a group other than
Group A, disable the flash setting.
32
10
22
37, 40,
56
56
87
Cannot take 3D
images
In some shooting conditions, such as when the subject moves or
the subject is dark or low in contrast, the second shot may not be
taken or the 3D image may not be saved.
–
Camera cannot
focus.
• Incorrect focus mode setting. Check or change the setting.
• The intended subject is one with which autofocus does not
perform well.
• Set AF assist in the setup menu to Auto.
• Subject is not in focus area when shutter-release button is
pressed halfway.
• The focus mode is set to E (manual focus).
• Turn camera off and then on again.
62, 63
86
111, E74
30, 71
62
23
Colored stripes
appear on the
monitor when
shooting.
Colored stripes may appear when shooting subjects with
repeating patterns (such as window blinds); this is not a
malfunction.
The colored stripes will not appear in captured images or
recorded movies. However, when using
Continuous H: 120 fps
or HS 120 fps (640×480), the colored stripes may be seen in
the captured images and recorded movies.
–
Pictures are
blurred.
• Use flash.
• Use vibration reduction.
• Use D (Best Shot Selector).
• Use a tripod to stabilize the camera (use with the self-timer for
better results).
56
111
71
59
Bright specks
appear in pictures
shot using flash.
Flash is reflecting off particles in air. Set the flash to W (off). 57