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Troubleshooting
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The camera does not work.
The camera does not turn on or function buttons do not respond.
Possible cause Corrective action Ref. Page
The power is off. Open the lens barrier fully to turn on the
camera.
P.25
The battery is exhausted. Charge the battery. P.13
The battery is temporarily
unable to function
because of the cold.
Warm the battery by putting it in your pocket for
a while.
—
The camera is in the
sleep mode.
Operate the camera (press the shutter button
or the zoom button).
P.25
There is condensation
*
inside the camera.
Wait until the camera dries before turning it on
again.
—
The camera is connected
to a PC.
The camera will not operate while it is
connected to a PC.
—
*Condensation: When it is cold outside, the water vapor in the air is rapidly cooled and
turns to droplets of water.
Condensation occurs when the camera is suddenly taken from a cold
place into a warm room.
No picture is taken when the shutter button is pressed.
Possible cause Corrective action Ref. Page
The lens barrier is closed. Open the lens barrier fully. P.25
The power is off. Open the lens barrier fully. P.25
The movie just taken is
being written to the card.
Release your finger from the shutter button.
When the orange lamp stops blinking, resume
shooting.
P.57
The card is full. Erase unwanted pictures or insert a new card.
Before erasing, download important images to
a PC.
P.94
The memory gauge is full. Wait until there is room in the memory gauge. P.13
There is a problem with
the card.
Refer to the “Error codes”. P.117
The green and orange lamps on the right of the viewfinder blink simultaneously.
Possible cause Corrective action Ref. Page
The battery is exhausted. Charge the battery. P.17