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Frequently Asked Questions
Q: How do I set up my Digital Photo Frame?
A: It is very simple to get your Digital Photo Frame out of the box and running in just a few minutes.
Just plug the power adapter into the Digital Photo Frame and into a standard Wall Socket. Insert a memory
card into the appropriate card slot on the side of the Digital Photo Frame, and turn it on. Your first slide show
will automatically start to play.
Q: What memory cards can the Digital Photo Frame Read?
A: Compatible memory cards include Secure Digital , MultiMedia Card , Compact Flash ,
Memory Stick , MemoryStick Pro , Memory Stick Duo , Memory Stick Pro Duo , and xD card.
Q: I set up the Digital Photo Frame; why won't it turn on?
A: The Adapter is not securely connected to the Photo Frame or the Power Swittch is not on.
Q: I have a memory card in the Digital Photo Frame; why can't I view my photos?
A: First, make sure that thememory card is one of the formats listed above and that the files on the
card are JPEG images files. Second, turn the Digital Photo Frame Off and make sure that the memory card is
inserted all the way into the card slot and is facing the correction. Third, turn the Frame On. After a couple of
seconds, you should see your first photo. Press Exit to open the Card Selection screen and select the card.
Then select Photos. You should see the Thumbnails screen listing all photos on the card. If you don't, you may
want to try another card.
Note: Some digital cameras save images in other formats. Please refer to your camera's manual if
your photos are not JPEG files.
Q: Why is the picture display slower with some pictures and faster with others?
A: Higher resolution pictures load more slowly. Try using lower resolution pictures or down sampling your
images. See your camera's operating manual for details on down sampling your photos.
Q: Can I insert multiple memory cards?
A: Yes. Turn on the unit before inserting any card. The Card Selection Screen lets you choose
between all available memory cards.
Q: Does the Dgital Photo Frame have built-in memory?
A: Yes. It has build-in of memory. The volume depends on your model.
Q: Does the Digital Photo Frame support all JPEG and Motion JPEG files?
A: No, it supports JEPG and Motion JPEG files taken from a digital camera. The Digital Photo Frame may
not read all images or video files downloaded from the Internet or from other software graphic applications.
Some video formats downloaded from the Internet are not supported either.