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8 Pelco Manual C1489M-E (01/01)
® Pelco, the Pelco logo, Spectra, Genex, Legacy, PelcoVision and Coaxitron are registered trademarks of Pelco. © Copyright 2001, Pelco. All rights reserved.
™ Esprit, Camclosure, and LowLight are trademarks of Pelco.
REVISION HISTORY
Manual # Date Comments
C1489M 7/98 Original version.
9/98 Revised Section 5.0, Troubleshooting.
11/98 Added material on EIA and CCIR monochrome cameras, and PAL color camera. Changed certifications. Revised material in
Section 4.11.21.2 (Programming Limit Stops). Changed the fixed-speed controller rate in Section 7.0.
2/99 Revised the certifications table in Section 2.2. Revised the sensitivity ratings under Camera in Section 7.0, Specifications.
C1489M-A 7/99 Revised the preset tilt speed from 100 to 200 degrees/second. Added a note relating to running patterns when an alarm
activates. Revised Troubleshooting section. Revised manual to new format.
C1489M-B 9/99 Added Spectra Lite material. Replaced the standard Spectra II DD5AC and DD5AC-X cameras with model DD5BC and
DD5BC-X cameras. Added optional 176X color models. Removed operation instructions and specification section.
C1489M-C 3/00 Revised
Installation, Operation
and
Troubleshooting
sections.
C1489M-D 5/00 Revised Description and added color/black and white camera models.
C1489M-E 01/01 Added step to dome drive installation instructions referencing the new RS-422 termination switch.
REGULATORY NOTICES
Class B meets more stringent requirements than Class A.
The following applies to NTSC/EIA models DD5AM, DD5BC,
and DD5TAC.
This equipment has been tested and found to comply with the
limits of a Class B digital device, pursuant to part 15 of the FCC
rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the in-
structions, may cause harmful interference to radio communica-
tions. However there is no guarantee that the interference will not
occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is
encouraged to try and correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the
receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.
The following applies to NTSC model DD5BC22.
This equipment has been tested and found to comply with the
limits of a Class A digital device, pursuant to part 15 of the FCC
rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equip-
ment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference
at his own expense.
PRODUCT WARRANTY AND RETURN INFORMATION
WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defective in material or
workmanship for a period of one year after the date of shipment.
Exceptions to this warranty are as noted below:
• Five years on FT/FR8000 Series fiber optic products.
• Three years on Genex
®
Series products (multiplexers, server, and keyboard).
• Three years on Camclosure
®
and fixed camera models, except the CC3701H-2,
CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models,
which have a five-year warranty.
•Two years on standard motorized or fixed focal length lenses.
•Two years on Legacy
®
, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series
fixed dome products.
•Two years on Spectra
®
, Esprit
®
, ExSite
™
, and PS20 scanners, including when used in
continuous motion applications.
•Two years on Esprit
®
and WW5700 Series window wiper (excluding wiper blades).
• Eighteen months on DX Series digital video recorders, NVR300 Series network video
recorders, and Endura
™
Series distributed network-based video products.
• One year (except video heads) on video cassette recorders (VCRs). Video heads will be
covered for a period of six months.
• Six months on all pan and tilts, scanners or preset lenses used in continuous motion
applications (that is, preset scan, tour and auto scan modes).
Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco
shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis,
California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident
are not covered under this warranty.
Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from
the specific use or application made of the Products. Pelco’s liability for any claim, whether
based on breach of contract, negligence, infringement of any rights of any party or product
liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for
such Products. In no event will Pelco be liable for any special, incidental or consequential
damages (including loss of use, loss of profit and claims of third parties) however caused,
whether by the negligence of Pelco or otherwise.
The above warranty provides the Dealer with specific legal rights. The Dealer may also have
additional rights, which are subject to variation from state to state.
If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or
(559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following
information:
1. Model and serial number
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number
3. Details of the defect or problem
If there is a dispute regarding the warranty of a product which does not fall under the
warranty conditions stated above, please include a written explanation with the product
when returned.
Method of return shipment shall be the same or equal to the method by which the item was
received by Pelco.
RETURNS
In order to expedite parts returned to the factory for repair or credit, please call the factory at
(800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned
for credit, and RA number if returned for repair).
All merchandise returned for credit may be subject to a 20% restocking and refurbishing
charge.
Goods returned for repair or credit should be clearly identified with the assigned CA or RA
number and freight should be prepaid. Ship to the appropriate address below.
If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:
Service Department
Pelco
3500 Pelco Way
Clovis, CA 93612-5699
If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are
instructed to return goods to the USA, you may do one of the following:
If the goods are to be sent by a COURIER SERVICE, send the goods to:
Pelco
3500 Pelco Way
Clovis, CA 93612-5699 USA
If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:
Pelco c/o Expeditors
473 Eccles Avenue
South San Francisco, CA 94080 USA
Phone: 650-737-1700
Fax: 650-737-0933