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troubleshooting
SYMPTOMS AND SOLUTIONS
If these instructions do not solve your problem, contact your nearest Samsung authorized
service center.
Power
Symptom Explanation/Solution
The camcorder does not turn on.
The battery may not be installed in your camcorder. Insert the
battery into the camcorder.
The inserted battery may be discharged.
Charge the battery or replace it with a charged one.
If you use the AC power adaptor, make sure it is properly
connected to a wall outlet.
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The power turns off automatically.
Is “Auto Power Off” set to “5 Min”? If no button is pressed for
about 5 minutes, the camcorder is automatically turned off (“Auto
Power Off”). To disable this option, change the setting of “Auto
Power Off” to “Off.”
page 101
The battery is almost exhausted. Charge the battery or replace it
with a charged one.
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Power cannot be turned off.
Remove the battery or unplug the AC power adaptor, and connect
the power supply to the camcorder again before turning it on.
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The battery is quickly discharged.
The temperature is too low.
The battery is not fully charged. Charge the battery again.
The battery has reached the end of its lifespan and cannot be
recharged. Use another battery.
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Display
Symptom Explanation/Solution
The TV screen or LCD display has
distorted images or has stripes at
the top/bottom or on the left/right.
This can occur when recording or viewing a 16:9-ratio image on
a 4:3-ratio TV, or vice versa. For more details, see the display
specification.
page 91
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Unknown image appears on the
LCD screen.
The camcorder is in Demo mode. If you do not want to see Demo
images, change the setting “Demo” to “Off.”
page 105
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Unknown indicator appears on the
screen.
A warning indicator or message appears on the screen.
pages 136~141
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The afterimage remains on the LCD
screen.
This occurs if you disconnect the AC power adaptor or remove the
battery before turning the power off.
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The image on the LCD screen looks
dark.
Ambient light is too bright. Adjust the brightness and angle of LCD.
Use LCD enhancer function.
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