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Messages and Troubleshooting
Appendix
Messages and Troubleshooting
While you are operating the switcher, a message may appear on the display
panel.
Check this section before consulting your Sony dealer. If the switcher still does
not function properly, write down the message number and consult your Sony
dealer.
Number Message Description Solution
1001 Booting Now. The switcher is being booted. Wait until the message changes.
1002 Fan STOP !! Fan has stopped. Turn off the switcher. Check if any object is
blocking the power fan openings. If the fan
still does not function, consult your Sony
dealer.
1003 No Communication. The POWER switch of the
Processor Unit is set to OFF, or the
control cable is not connected
properly.
Set the POWER switch of the Processor Unit
to ON. If the message is displayed when it is
set to ON, check that the supplied control
cable is properly connected between the
PANEL connector on the Processor Unit and
the PROCESSOR connector on the Control
Panel.
1015 Transferring Data. Please wait. Waiting for a reply from the
Processor Unit.
Wait until the message changes, and do not
turn off the power.
1016 Storing Preset Data. Snapshot data, etc. are being
saved.
Wait until the message changes, and do not
turn off the power.
1017 Accessing NV MEM. Transmitting the data between
frame memory and nonvolatile
memory.
Wait until the message changes, and do not
turn off the power.
1018 Snapshot Data are being
reset.
The snapshot data are now being
reset.
Wait until the message changes, and do not
turn off the power.
2001 Storing Preset Data. Preset data are being saved. Wait until the message changes, and do not
turn off the power.
2002 Completed. Saving of the preset data is
complete.
—
2005 Different from the expected
camera.
Information on camera models
does not match.
The model of the connected camera when
storing the data differs from the model when
recalling the data.
2011 Position Data are being reset. The camera positions are now
being reset.
Wait until the message changes, and do not
turn off the power.
XXXX — — If error messages not mentioned on this list
appear, turn the switcher off then back on
after a while. If error messages still remain,
consult your Sony dealer.