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When you print the images recorded in Adobe RGB mode using sRGB printers that are not
compatible with Adobe RGB (DCF2.0/Exif2.21), the images are printed at a lower saturation.
[297] Troubleshooting Troubleshooting Printing
Images are printed with both edges cut off.
Depending on your printer, the left, right, top, and bottom edges of the image may be cut off.
Especially when you print an image shot with [ Aspect Ratio] set to [16:9], the lateral end
of the image may be cut off.
When printing images using your printer, cancel the trimming or borderless settings of the
printer. Consult the printer manufacturer as to whether the printer provides these functions or
not.
When you print images at a shop, ask the shop whether they can print the images without
cutting off both edges.
[298] Troubleshooting Troubleshooting Printing
You cannot print images with the date.
If you want to print images with the date, use [Print Setting] under [Specify Printing].
You can print images with the date superimposed if the printer or the software can recognize
Exif information. For compatibility with Exif information, consult the manufacturer of the
printer or the software.
Using PlayMemories Home, you can print images with the date without recording the date.
When you print images at a shop, images can be printed with the date if you ask them to do
so.
[299] Troubleshooting Troubleshooting Others
The lens gets fogged.
Moisture condensation has occurred. Turn off the product and leave it for about an hour