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Service and Warranty:
Service:
If you require assistance with the installation, operation, or application of your ADS Technologies, Inc. product there are
several options available to you as described in the technical support section of this manual. Your primary source for
information and assistance is always your computer store or computer parts dealer. If your ADS product needs repair or
replacement, contact your dealer for on-site repair service.
The ADS Technologies technical support and customer service staff can aid in solving many problems. Our technical
support department is available to repair any ADS Technologies product. You or your dealer must return products to our
factory for repair or warranty replacement.
Return/Replacement:
If you need to return your ADS Technologies product you should return the product directly to the dealer or store where
you purchased the product. Each individual computer store or dealer sets product returns policies for their customers.
ADS Technologies, Inc. cannot be responsible for the actions or policies set by our dealers. If you desire to return the
product for a refund, you must get the refund from the dealer or store you purchased the product from. If you purchased
the product directly from ADS please see the “Terms and Conditions of Sale” on the reverse side of your sales invoice.
Returns to ADS Technologies, Inc. are for repair or warranty replacement only. If you need to return product to
ADS Technologies, Inc. for repair or replacement you must follow these steps:
1. Call our Technical Support department at (562) 926-4338 to obtain a Return Merchandise
Authorization (RMA) number.
2. The RMA number is valid for 30 days.