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Troubleshooting
Problem Cause Solution
Battery is inserted in the wrong
direction.
Reload battery in the correct
direction.
Batteries are dead. Replace or recharge batteries.
Power does not turn on.
The battery compartment door
is open.
Make sure the battery
compartment door is securely
closed.
The flash is charging. Wait for the flash to charge.
Memory is full. Insert a new memory card.
The camera does not take
pictures.
Memory card is not formatted
correctly.
The card may be defective,
use a new card.
The flash is charge. Wait for the flash to charge. Image is not recorded when
the shutter button is pressed.
Memory is full. Insert a new memory card.
The flash does not fire. Flash is set to OFF. Set the flash to any mode
except off.
The camera was moving when
the image was captured.
Hold the camera steady when
shooting picture.
Image is blurry or out of focus.
The subject was beyond the
range within which the camera
can focus.
Turn the Macro mode on it the
subject is within 15 cm or 40
cm.
Do not use Macro mode when
shooting distant subjects.
Image is not displayed on the
LCD monitor.
A memory card with non-DCIF
images (recorded with other
camera) is loaded.
This camera cannot display
non-DCIF images.
Recorded images are not
saved in memory.
The camera was turned off /
powered down before the
image was stored in memory.
If the battery low indicator
appears on the LCD monitor,
replace the battery
immediately.
Cannot transfer images to a
computer after connecting the
USB cable.
USB driver is not installed. Install the USB driver before
you connect the camera to a
computer / turn the camera on.
Card error The memory card format may
not be correct.
Re-format the memory card to
the FAT format using a card
reader in Windows.