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• communication problems related to an unsuitable environment, including :
-problems related to access and/or connection to the Internet such as interruptions by access networks
or malfunction of the line used by the subscriber or his correspondent
-transmission faults (for example poor geographical coverage by radio transmitters, interference or
poor line quality)
-the local network fault (wiring, servers, workstations) or the failure of the transmission network
• the normal servicing (as defined in the user guide supplied with the equipment) as well as
malfunctioning due to servicing not being carried out, servicing costs are in any event always
borne by the customer.
C) In the cases set forth in § B) as well as after expiry of the twelve month guarantee period, the
customer must ask Sagem Communication for an estimate, and he/she must accept the estimate and
agree to pay the charges mentioned in it before returning the equipment to Sagem Communication.
The repair and delivery costs will be invoiced to the customer.
The foregoing shall apply unless otherwise agreed in writing with the customer and only for the UK.
If any provision of this guarantee shall be held to be in whole or in part invalid or illegal due to an
obligatory rule applicable to consumers pursuant to their national legislation, such invalidity or
illegality shall not impair or affect the remaining provisions or parts of this guarantee.
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