Canon 6354B001 Digital Camera User Manual


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182
Troubleshooting
Ifyouthinkthereisaproblemwiththecamera,rstcheckthefollowing.
Iftheitemsbelowdonotsolveyourproblem,contactaCanonCustomer
SupportHelpDesk.
Power
Nothinghappenswhenthepowerbuttonispressed.
• Conrmthatnewbatteriesofthecorrecttypeareinserted(=
15,16).
• Conrmthatthebatteriesareinsertedfacingthecorrectway(=
15).
• Conrmthatthememorycard/batterycoverisfullyclosed(=
16).
• Dirtybatteryterminalsreducebatteryperformance.Trycleaningtheterminalswitha
cottonswabandreinsertingthebatteriesafewtimes.
Batteriesaredepletedquickly.
• Batteryperformancedecreasesatlowtemperatures.Trywarmingthebatteriesalittle
byputtingtheminyourpocket,forexample,ensuringthattheterminalsdonottouch
anymetalobjects.
Thelensisnotretracted.
• Donotopenthememorycard/batterycoverwhilethecameraison.Closethecover,
turnthecameraon,andthenturnitoffagain(=
16).
Display on a TV
CameraimageslookdistortedornotdisplayedonaTV(=
163).
Shooting
Cannotshoot.
• InPlaybackmode(=
19),presstheshutterbuttonhalfway(=
35).
Strangedisplayonthescreenunderlowlight(=
36).
Strangedisplayonthescreenwhenshooting.
Notethatthefollowingdisplayproblemsarenotrecordedinstillimagesbutare
recordedinmovies.
• Thescreenmaydarkenunderbrightlight.
• ThescreenmayickerunderuorescentorLEDlighting.
• Purplishbandingmayappearonthescreenifyoucomposeashotthatincludesa
brightlightsource.
Nodatestampisaddedtoimages.
• Congurethe[DateStamp]setting(
=
52
).Notethatdatestampsarenotaddedtoimages
automatically,merelybecauseyouhaveconguredthe[Date/Time]setting(
=
17
).
• Datestampsarenotaddedinshootingmodes(=
198–199)inwhichthissetting
cannotbecongured(=
52).
COPY
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