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162 Additional Information
Abnormal characters appear on the screen and the camcorder does not operate properly.
- Disconnect the power source and reconnect it after a short time. If the problem still persists,
remove the battery pack and disconnect all other power sources from the camcorder. Then,
reset all the camcorder’s settings to default values (A 151).
Video noise appears on screen.
- Keep a distance between the camcorder and devices that emit strong electromagnetic fields
(plasma TVs, cellular phones, etc.).
Horizontal bands appear on the screen.
- This is a phenomenon typical of CMOS image sensors when recording under some types of
fluorescent, mercury or sodium lamps. This is not a malfunction. To reduce the symptoms,
change the >p> [Flicker Reduction] setting.
Sound is distorted or is recorded at lower levels.
- When recording near loud sounds (such as fireworks, shows or concerts), sound may become
distorted or it may not be recorded at the actual levels. Adjust the audio recording level man-
ually (A 87).
The picture is displayed correctly but there is no sound from the built-in speaker.
- Speaker volume is turned off. Adjust the volume.
- If the HTC-100/S High Speed HDMI Cable or optional STV-250N Stereo Video Cable is con-
nected to the camcorder, disconnect it.
- The AV terminal is set to headphone output. Set >q> [AV/Headphones] to [AV].
There is no sound from the headphones.
- Audio will not be output from the AV OUT/× terminal while Wi-Fi functions are in use.
Memory Card and Accessories
Cannot insert the memory card.
- The memory card was not facing the correct direction. Turn the memory card over and insert
it.
Cannot record on the memory card.
- The memory card is full. Delete some recordings (A 56, 58) to free some space or replace
the memory card.
- Initialize the memory card (A 33) when you use it with the camcorder for the first time.
- The LOCK switch on the memory card is set to prevent accidental erasure. Change the posi-
tion of the LOCK switch.
- A compatible memory card must be used to be able to record movies on a memory card
(A 27).
- The folder and file numbers for MP4 movies and photos have reached their maximum value.
Set >q>[File Numbering] to [Reset] and insert a new memory card.
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