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Troubleshooting
If you have a problem with this device, please read the
troubleshooting guide below and check our website at
www.cobyusa.com for Frequently Asked Questions (FAQs)
and rmware updates. If these resources do not resolve the
problem, please contact Technical Support.
Address COBY Electronics Technical Support
- Rust Street
Maspeth, NY
Email techsupport@cobyusa.com
Web www.cobyusa.com
Phone --: Weekdays :AM–:PM EST
Saturdays :AM–:PM EST
--: Weekdays:AM–:PM EST
Camera does not power on.
Check that the batteries have been inserted correctly.
Check that the batteries have adequate charge. If the
batteries are old or do not have adequate charge,
replace the batteries.
The camera does not take pictures/video.
The camera’s memory or memory card may be full.
Delete several les and try again.
An incompatible memory card may be inserted. Check
that the memory card is in a compatible format.
If the memory card has not been formatted, use
the camera’s Format function to clear data from the
memory card.