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Engage ensuring the clip securely over the top of the battery so that the battery is snuggly
seated in the battery slot.
Ensure the mini-USB cable is securely connected to the VholdR and the USB connector is
securely connected to a USB port on the computer which is capable of providing sufficient
current for charging.
Power Button Not Functioning
Steps
Press down firmly until the indicator lights blink to indicate the VholdR is booting.
Ensure the back door is properly closed and secure when turning the VholdR on or off.
Remove and reinsert the battery to reset the VholdR.
Excessive Wind Noise While Recording
Steps
Wind is an issue when recording action video so cover the microphone with tape or foam.
(see ‘Getting to Know Your VholdR’)
Adjusting the angle at which the camera is recording so that the microphone falls more into
the slipstream and not directly in the path of the wind.
Computer Not Recognizing Camera
Steps
After ‘Powering Up’ the VholdR, wait for the boot process to complete then connect the
VholdR to the computer. If you connect before the boot is complete, windows will give you
an ‘Unrecognized USB Device’ error.
Ensure the record switch is in the off position when connecting to the computer. If the record
switch is in the recording position when connected to the computer, the computer may
prompt you to download drivers for unrecognized hardware.
Remove and reinsert battery to reset the VholdR.
MicroSD card may not be properly inserted in the SD slot. It may be positioned between the
slot and housing. Remove the MicroSD card, confirm the contacts are not dirty or damaged,
and carefully reinsert into the SD slot.
MicroSD card may be corrupted and may need to be reformatting. Refer to Tips and
Troubleshooting for complete directions.
VholdR Camera Not Recording
Steps
Do not remove the MicroSD card while the camera is recording.
Do not remove the MicroSD card while the camera is on.
Do not remove the MicroSD card while the camera is booting. (wait for the beep,
not the lights)
Make sure while booting the camera with record switch in the stop position.
Note: How to tell if you’ve accidently done one of the above. When you’ve connect your VholdR to the
computer and you find that it recognizes the device, but it doesn’t show a drive letter, then you need
reformat your card.
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Tips & Troubleshooting Tips & Troubleshooting
Tips & Troubleshooting Tips & Troubleshooting