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Troubleshooting
Problem Possible Cause
Solution
Cannot turn on
the camcorder.
The batteries are
not inserted
correctly.
The batteries
have no power.
• Insert the
batteries
correctly. (See
2.2 Inserting the
batteries.)
• Please charge
the battery. (See
2.3 Charging the
battery.)
The camera
suddenly turns
off.
The auto power off
function was
enabled.
The camera is
running out of
battery power.
• Turn the power
on again.
• Please charge the
battery. (See 2.3
Charging the
battery.)
The captured
image is not
stored in
memory.
Before the image
is saved the
power has been
cut off.
When battery
indicator turns
empty (without
green bars), replace
the battery
immediately.