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Technical Specifications
Item Specification
Model
PRO-CM520
Image Sensor
Color 1/3.6” CMOS (NTSC) ; Color 1/3” CMOS (PAL)
Effective Pixels
NTSC: 656 (H) X 492 (V) : PAL: 768 (H) X 576 (V)
Horizontal Resolution
520TVL
IP Rating
IP65
Number of infrared LED’s
30
Night-Vision Range
80 to 164 ft. (25m to 50m)
Indoor/Outdoor
Both
Signal System
NTSC/PAL
Lens
6mm
Frame Rate
NTSC: 60 fields/sec ; PAL: 50 fields/sec
Minimum Illuminance
0 Lux (IR ON)
Audio
No
Gain Control & White Balance
Auto
Signal to noise Ratio
>48dB (AGC OFF)
Gamma Characteristics
0.45
Shutter Speed
1/50(1/60) 1/100000
Infrared Wave Length
850nm
Video Output
1.0Vp-p 75 Ohm
Power Supply
DC 12V 225mA(IR ON)
Operation Temperature
14 °F to 122 °F (-10 °C to 50 °C)
Warranty
PRODUCT LIMITED WARRANTY
BRK Brands, Inc., (“BRK”) the maker of First Alert® brand products warrants that for a period of one year from the
date of purchase (the “Warranty Period”), this product will be free from defects in material and workmanship. BRK,
at its sole option, will repair or replace this product or any component of the product found to be defective during
the Warranty Period. Replacement or repair will be made with a new or remanufactured product or component. If
the product is no longer available, replacement may be made with a similar product of equal or greater value. This
is your exclusive warranty.
This warranty is valid for the original retail purchaser only from the date of initial retail purchase and is not transferable.
In order to obtain warranty service, you must keep the original sales receipt and proof of purchase in the form of the
UPC code from the package. BRK dealers, service centers, or retail stores selling BRK products do not have the right
to alter, modify or any way change the terms and conditions of this warranty.
WARRANTY EXCLUSIONS
Parts and Labor: 1 year limited (warranted parts do not include bulbs, LEDs, and batteries)
This warranty does not apply to bulbs, LEDs, and batteries supplied with or forming part of the product.
This warranty is invalidated if non- BRK accessories are or have been used in or in connection with the product or in
any modification or repair is made to the product.
This warranty does not apply to defects or damages arising by use of the product in other than normal (including
normal atmospheric, moisture and humidity) conditions or by installation or use of the product other than in strict
accordance with the instructions contained in the product owner’s manual.
This warranty does not apply to defects in or damages to the product caused by (i) negligent use of the product,
(ii) misuse, abuse, neglect, alteration, repair or improper installation of the product, (iii) electrical short circuits or
transients, (iv) usage not in accordance with product installation, (v) use of replacement parts not supplied by BRK,
(vi) improper product maintenance, or (vii) accident, fire, flood or other Acts of God.
This warranty does not cover the performance or functionality of any computer software included in the package with
the product. BRK makes no warranty that the software provided with the product will function without interruption
or otherwise be free of anomalies, errors, or “Bugs.” This warranty does not cover any costs relating to removal or
replacement of any product or software installed on your computer.
BRK reserves the right to make changes in design or to make additions to or improvements in its products without
incurring any obligations to modify any product which has already been manufactured. BRK will make every effort
to provide updates and fixes to its software via its website. This warranty does not cover any alteration or damage
to any other software that may be or may become resident on the users system as a result of installing the software
provided. This warranty is in lieu of other warranties, expressed or implied, and BRK neither assumes nor authorizes
any person to assume for it any other obligation or liability in connection with the sale or service of the product. In
no event shall BRK be liable for any special or consequential damages arising from the use of the product or arising
from the malfunctioning or non-functioning of the product, or for any delay in the performance of this warranty due
to any cause beyond its control.
BRK does not make any claims or warranties of any kind whatsoever regarding the product’s potential, ability, or
effectiveness to prevent, minimize, or in any way affect personal or property damage or injury. BRK is not responsible
for any personal damage, loss, or theft related to the product or to its use for any harm, whether physical or mental
related thereto. Any and all claims or statements, whether written or verbal, by salespeople, retailers, dealers, or
distributors to the contrary are not authorized by BRK, and do not affect this provision of this warranty.
BRK’s responsibility under this, or any other warranty, implied or expressed, is limited to repair, replacement or
refund, as set forth above. These remedies are the sole and exclusive remedies for any breach of warranty. BRK is
not responsible for direct, special, incidental, or consequential damages resulting from any breach of warranty or
under any other legal theory including but not limited to, loss profits, downtime, goodwill, damage to or replacement
of equipment and property and any costs of recovering, reprogramming or reproducing any program or data stored
in or used with a system containing the product accompanying software.
BRK does not warrant the software will operate with any other software except that which is indicated. BRK cannot
be responsible for characteristics of their party hardware or software which may effect the operation of the software
included.
Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular
purpose is limited in duration to the duration of the above Warranty Period. Some states, provinces, or jurisdictions
do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied
warranty lasts, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights that vary from state to state, or province to province, or jurisdiction to
jurisdiction.
OBTAINING SERVICE
If service is required, do not return the product to your place of purchase. In order to obtain warranty service, contact
the Consumer Affairs Division at 1-800-323-9005, 7:30 a.m. – 5:00 a.m. Central Standard Time, Monday through
Friday. To assist us in serving you, please have the model number and date of purchase available when calling.
After contacting the Consumer Affairs Division and it is determined that the product should be returned for Warranty
Service, please mail the product to: BRK Brands, Inc., 3901 Liberty Street Road, Aurora, IL 60504-8122.
Troubleshooting
Problem Possible Cause Solutions
No Picture
Camera cables are loose or
have become disconnected
• Check the camera video cable and connections
• Disconnect and reconnect the cable at the system and at the
camera
• Try moving the camera to another channel or use another cable
Flickering image
Bright light shining directly into
camera lens
• Move the camera or move any source of bright light away from
the camera
• Extend shield forward to help block overhead light or direct sun.
Image is too light
or dark
Mis-adjustment of contrast and
brightness levels
• Adjust the contrast and brightness on the DVR or TV.
• Move the camera or move any source of bright light away from
the camera
A white image
appears at night
Camera is placed too close to
a window
The camera’s infrared LEDs shine invisible light that reflects off
surfaces such as glass causing white light.
• Place the camera on the other side of windows or place the lens
flush against the surface to improve night vision
Appendix
Specs and Troubleshooting
Appendix
Warranty