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93Troubleshooting
Problems and Solutions
Problem
Problem
Solution
Solution
Pictures are blurred.
Pictures are blurred.
•
•
The lens is dirty
The lens is dirty
: Clean the lens (
: Clean the lens (
P
P
89).
89).
•
•
The lens is blocked
The lens is blocked
: Keep objects away from the lens (
: Keep objects away from the lens (
P
P
21).
21).
•
•
s
s
is displayed during shooting and the focus frame is displayed in red
is displayed during shooting and the focus frame is displayed in red
: Check focus
: Check focus
before shooting (
before shooting (
P
P
96).
96).
•
•
k
k
is displayed during shooting
is displayed during shooting
: Use the fl ash or a tripod (
: Use the fl ash or a tripod (
P
P
36).
36).
Pictures are mottled.
Pictures are mottled.
This is normal when slow shutter speeds are selected at high temperatures and does not indicate
This is normal when slow shutter speeds are selected at high temperatures and does not indicate
a malfunction.
a malfunction.
Vertical lines appear in
Vertical lines appear in
pictures.
pictures.
The camera has been used continuously at high temperatures. Turn the camera off and wait for it
The camera has been used continuously at high temperatures. Turn the camera off and wait for it
to cool down.
to cool down.
“Smear” in the form of
“Smear” in the form of
vertical purple or white
vertical purple or white
lines appears in the
lines appears in the
display.
display.
Vertical purple or white lines may appear after the camera has been used continuously at high
Vertical purple or white lines may appear after the camera has been used continuously at high
temperatures or when a very bright object is in the frame; this phenomenon is common to all CCD
temperatures or when a very bright object is in the frame; this phenomenon is common to all CCD
image sensors and does not indicate a malfunction. These lines are recorded in movies but do not
image sensors and does not indicate a malfunction. These lines are recorded in movies but do not
appear in photographs. Avoid framing bright objects when fi lming movies.
appear in photographs. Avoid framing bright objects when fi lming movies.
Sounds made by the
Sounds made by the
camera are recorded with
camera are recorded with
movies.
movies.
•
•
Zoom was adjusted during shooting
Zoom was adjusted during shooting
: Do not adjust zoom during shooting.
: Do not adjust zoom during shooting.
•
•
Intelligent Face Detection is on
Intelligent Face Detection is on
: Turn Intelligent Face Detection off (
: Turn Intelligent Face Detection off (
P
P
39).
39).