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94 Troubleshooting
Problems and Solutions
Problem
Problem
Solution
Solution
Some ash modes are
Some ash modes are
not available.
not available.
•
•
The desired ash mode is not available in the current shooting mode
The desired ash mode is not available in the current shooting mode
: Choose a di erent
: Choose a di erent
shooting mode (
shooting mode (
P
P
24).
24).
•
•
The camera is in silent mode
The camera is in silent mode
: Turn silent mode o (
: Turn silent mode o (
P
P
79).
79).
The ash does not fully
The ash does not fully
light the subject.
light the subject.
•
•
The subject is not in range of the ash
The subject is not in range of the ash
: Position the subject in range of the ash (
: Position the subject in range of the ash (
P
P
108).
108).
•
•
The ash window is obstructed
The ash window is obstructed
: Hold the camera correctly (
: Hold the camera correctly (
P
P
20).
20).
Pictures are blurred.
Pictures are blurred.
•
•
The protective glass covering the lens is dirty
The protective glass covering the lens is dirty
: Clean the glass (
: Clean the glass (
P
P
90).
90).
•
•
The protective glass covering the lens is blocked
The protective glass covering the lens is blocked
: Keep objects away from the lens (
: Keep objects away from the lens (
P
P
20).
20).
•
•
s
s
is displayed during shooting and the focus frame is displayed in red
is displayed during shooting and the focus frame is displayed in red
: Check focus
: Check focus
before shooting (
before shooting (
P
P
98).
98).
•
•
k
k
is displayed during shooting
is displayed during shooting
: Use the ash or a tripod (
: Use the ash or a tripod (
P
P
37).
37).
Pictures are mottled.
Pictures are mottled.
•
•
A slow shutter speed is selected at high temperatures
A slow shutter speed is selected at high temperatures
: This is normal and does not indi-
: This is normal and does not indi-
cated a malfunction.
cated a malfunction.
•
•
The camera has been used continuously at high temperatures or a temperature warn-
The camera has been used continuously at high temperatures or a temperature warn-
ing is displayed
ing is displayed
: Turn the camera o and wait for it to cool down.
: Turn the camera o and wait for it to cool down.
Vertical lines appear in
Vertical lines appear in
pictures.
pictures.
The camera has been used continuously at high temperatures. Turn the camera o and wait for
The camera has been used continuously at high temperatures. Turn the camera o and wait for
it to cool down.
it to cool down.
“Smear” in the form of
“Smear” in the form of
vertical purple or white
vertical purple or white
lines appears in the
lines appears in the
display.
display.
Vertical purple or white lines may appear after the camera has been used continuously at high
Vertical purple or white lines may appear after the camera has been used continuously at high
temperatures or when a very bright object is in the frame; this phenomenon is common to all CCD
temperatures or when a very bright object is in the frame; this phenomenon is common to all CCD
image sensors and does not indicate a malfunction. These lines are recorded in movies but do not
image sensors and does not indicate a malfunction. These lines are recorded in movies but do not
appear in photographs. Avoid framing bright objects when lming movies.
appear in photographs. Avoid framing bright objects when lming movies.
Sounds made by the
Sounds made by the
camera are recorded with
camera are recorded with
movies.
movies.
•
•
u
u
CONTINUOUS
CONTINUOUS
is selected for
is selected for
F
F
MOVIE AF MODE
MOVIE AF MODE
: Select a di erent AF mode
: Select a di erent AF mode
(
(
P
P
68).
68).
•
•
Zoom was adjusted during shooting
Zoom was adjusted during shooting
: Do not adjust zoom during shooting.
: Do not adjust zoom during shooting.
•
•
Intelligent Face Detection is on
Intelligent Face Detection is on
: Turn Intelligent Face Detection o (
: Turn Intelligent Face Detection o (
P
P
31).
31).