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Troubleshooting
Troubleshooting
Problem Possible cause Solution Page
Close-ups
Macro mode is
not available.
Macro mode is not available in the current
shooting mode.
Choose a different shooting mode. 24, 41
Flash
The flash does
not fire.
The flash is lowered. Raise the flash. 42
The flash is charging. Wait for the flash to charge. 42
The flash is not available in the current shoot-
ing mode.
Choose a different shooting mode. 24
The batteries are exhausted. Insert fresh or fully-charged spare batteries. 12
The camera is in super macro or continuous
shooting mode.
Turn super macro and continuous shooting
modes off.
41, 50
Flash mode
not available.
The desired flash mode is not available in the
current shooting mode.
Choose a different shooting mode. 24
The flash does
not fully light
the subject.
The subject is not in range of the flash. Position the subject in range of the flash. 123
The flash window is obstructed. Hold the camera correctly. 20
Fast shutter speed selected. Choose a slower shutter speed. 34, 35
Problem
images
Pictures are
blurred.
The lens is dirty. Clean the lens. 110
The lens is blocked. Keep objects away from the lens. 20
s is displayed during shooting and the fo-
cus frame is displayed in red.
Check focus before shooting. 117
k is displayed during shooting.
Use the flash or a tripod. 42
Pictures are
mottled.
The ambient temperature is high and the sub-
ject is poorly lit.
This is normal and does not indicate a mal-
function.
—
The camera has been used continuously at
high temperatures or a temperature warning
is displayed.
Turn the camera off and wait for it to cool
down.
—
Vertical lines
appear in
pictures.
The camera has been used continuously at
high temperatures.
Turn the camera off and wait for it to cool
down.
—