Filter
Top Products
102
Troubleshooting
Playback
Problem
Problem
Possible cause
Possible cause
Solution
Solution
Page
Page
Pictures
Pictures are
grainy.
The pictures were taken with a di erent make or
model of camera.
——
Playback zoom
unavailable.
The pictures were taken at an image size of J
or with a di erent make or model of camera.
—66
Audio
No sound in
voice memo
and movie
playback.
The camera is in silent mode. Turn silent mode o .18
Playback volume is too low. Adjust playback volume. 91
The microphone was obstructed. Hold the camera correctly during recording. 84
The speaker is obstructed. Hold the camera correctly during playback. 84
Deletion
Selected pic-
tures are not
deleted.
Some of the pictures selected for deletion are
protected.
Remove protection using the device with
which it was originally applied.
81
Frame no.
File number-
ing is unex-
pectedly reset.
The battery-chamber cover was opened while
the camera was on.
Turn the camera o before opening the bat-
tery-chamber cover.
8
Connections
Problem
Problem
Possible cause
Possible cause
Solution
Solution
Page
Page
TV
No picture or
sound.
The camera is not properly connected. Connect the camera correctly. 52
An A/V cable was connected during movie
playback.
Connect the camera once movie playback
has ended.
51, 52
Input on the television is set to “TV”. Set input to “VIDEO”. —
The camera is not set to the correct video stan-
dard.
Match the camera Q VIDEO SYSTEM set-
ting to the TV.
89
The volume on the television is too low. Adjust the volume. —
No color.
The camera is not set to the correct video stan-
dard.
Match the camera Q VIDEO SYSTEM set-
ting to the TV.
89