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138 Netfinity 3500-M20 – Type 8657 Models 21Y, 22Y, 31Y, 32Y,
Error symptoms
301-XXX-000
(Failed Keyboard
test)
1. Keyboard
405-XXX-000
(Failed Ethernet
test on controller
on the System
Board)
1. Verify that Ethernet is not
disabled in BIOS.
2. System Board
405-XXX-00N
(Failed Ethernet
test on adapter in
PCI slot N)
1. Adapter in PCI slot N.
2. System Board
415-XXX-000
(Failed Modem
test)
1. Cable
2. Modem
3. System Board
General FRU/Action
CD is not working
properly.
1. Clean the CD.
2. Run CD-ROM diagnostics.
3. CD-ROM Drive
CD-ROM drive tray
is not working.
(The server must be
powered-on.)
1. Insert the end of a paper
clip into the manual tray-
release opening.
2. Run CD-ROM diagnostics.
3. CD-ROM Drive
CD-ROM drive is
not recognized.
1. Run Configuration/Setup,
enable primary IDE
channel.
2. Check cables and jumpers.
3. Check for correct device
driver.
4. Run CD-ROM diagnostics.
5. CD-ROM drive
6. System Board
Power switch does
not work and reset
button does work.
1. Verify that switch number 5
of switch block is Off.
2. Power Switch Assembly
3. System Board
Front panel is not
plugged in.
1. Make sure front panel is
plugged in.
On/Off Reset panel
is not plugged in.
1. Make sure On/Off Reset
panel is plugged in.
Error
Code/Symptom
FRU/Action