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46 EN
TROUBLESHOOTING
If, after following the steps in the chart below, the
problem still exists, please consult your nearest
JVC dealer.
Power
● The power is not connected properly.
➜Connect the AC Adapter securely. (੬ pg. 14)
● The battery pack is not attached firmly.
➜Detach the battery pack once again and re-attach
it firmly. (੬ pg. 14)
● The battery is dead.
➜Replace the dead battery with a fully charged
one. (੬ pg. 14)
Video and D.S.C. Recording
● The tape’s erase protection tab is set to “SAVE”.
➜Set the tape’s erase protection tab to “REC”.
(੬ pg. 18)
● “TAPE END” appears.
➜Replace with new cassette. (੬ pg. 18)
● The cassette holder cover is open.
➜Close the cassette holder cover.
● This is not a malfunction.
● This is not a malfunction.
● “DATE/TIME” is set to “OFF”.
➜Set “DATE/TIME” to “ON”. (੬ pg. 31, 34)
● Effects and “DIS” functions that cannot be used
together are selected at the same time.
➜Re-read the sections covering Effects and “DIS”.
(੬ pg. 31, 32, 41)
● 32X optical zoom is selected.
➜Set “ZOOM” to “64X” or “800X”. (੬ pg. 33)
● The VIDEO/MEMORY Switch is set to
“MEMORY”.
➜Set the VIDEO/MEMORY Switch to “VIDEO”.
Video and D.S.C. Playback
● Your TV has AV input terminals, but is not set to
its VIDEO mode.
➜Set the TV to the mode or channel appropriate for
video playback. (੬ pg. 23)
● The cassette holder cover is open.
➜Close the cassette holder cover. (੬ pg. 18)
➜Clean the video heads with an optional cleaning
cassette. (੬ pg. 52)
Advanced features
● Focus is set to the Manual mode.
➜Set Focus to the Auto mode. (੬ pg. 37)
● The lens is dirty or covered with condensation.
➜Clean the lens and check the focus again.
(੬ pg. 50)
● The Wide (16:9) mode (16:9 indicator) is
selected.
➜Disengage the 16:9 (16:9 indicator) Wide mode.
(੬ pg. 36)
The camcorder is a microcomputer-controlled
device. External noise and interference (from a
TV, a radio, etc.) might prevent it from
functioning properly. In such cases, first
disconnect its power supply unit (battery pack,
AC Adapter, etc.) and wait a few minutes; and
then re-connect it and proceed as usual from
the beginning.
No power is supplied.
Recording cannot be performed.
When shooting a subject illuminated by
bright light, vertical lines appear.
When the screen is under direct sunlight
during shooting, the screen becomes red or
black for an instant.
During recording, the date/ time does not
appear.
The LCD monitor or viewfinder indications
blink.
Digital Zoom does not work.
The tape is moving, but there is no picture.
Blocks of noise appear during playback, or
there is no playback picture and the screen
becomes blue.
The focus does not adjust automatically.
Snapshot mode cannot be used.
REFERENCES
GR-D390US.book Page 46 Wednesday, June 21, 2006 9:55 AM