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Troubleshooting
Camera does not
recognize
SD/SDHC card.
■ Purchase a certified SD/SDHC card.
■ Format the card (see page 33).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
■ Insert a card into the slot, then push to seat (page 3).
Camera freezes up
when a card is
inserted or
removed.
■ Turn the camera off, then back on. Make sure the camera is turned off
before inserting or removing a card.
Memory card full.
■ Insert a new card (page 3), transfer pictures to the computer
(page 44), or delete pictures (page 15).
Memory card and
internal memory
full.
■ Transfer pictures to the computer (page 44), then format the card or
internal memory (see page 33).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
The Reset Camera
feature did not
take effect.
■ After using the Reset Camera feature (see page 33), turn the camera
off and then on again.
Pictures taken on a
tripod are blurry.
■ Occasionally, a tripod interferes with the camera’s image stabilizer. In
the Setup menu, set Image Stabilizer to Off (see page 31).
Cannot delete
some pictures.
■ If a picture is tagged as a Favorite, a Protect tag is automatically
applied (and remains even if the Favorite tag is removed). A protected
picture cannot be deleted unless the Protect tag is removed (page 15)
or the card/internal memory is formatted (see page 33).
Pictures that have
Kodak Perfect
Touch technology
applied (twice) are
of lower image
quality.
■ If Perfect Touch technology has been applied to a picture on the
camera, do not apply it again when the picture is on the computer (or
on a Kodak kiosk).
NOTE: Perfect Touch technology is automatically applied to Pictures taken in
Smart Capture mode.
If Try one or more of the following