LOREX Technology IPSC2260 Security Camera User Manual


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FAQ Guide Overview
5
3. Why is my SMTP Email server not working with the Email
Function?
I am trying to enable emailing from my Video Network Server, but I am not getting any emails.
What settings do I need to make?
There are some SMTP Email Servers that do not work with the Lorex Email function. Some
troubleshooting steps to try to resolve the issue include:
• Check that all information is entered correctly, and confirm that User Authentication is required,
is checked.
• If the Email Server is still not sending emails, try using a different email server (to test the
connectivity).
• If a knowingly working server still does not send emails, it is likely that the router is blocking
the email ports, or that a firewall is preventing the information from passing through.
The Lorex email server is guaranteed to work with this unit.
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