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Chapter 10 Troubleshooting
This chapter describes problems you may encounter while using DC170. If you have
questions, please refer to related chapters and follow all the suggested solutions. If the
problem still occurred, please contact our distributors or service center.
No. Problems Solutions
1 Boot without power
signal
Make sure you have plugged in the power cord.
2 There is no image
output from DC170
1. Check the power.
2. Check all cable connections. Refer to Chapter 4
Installation and Connections in this manual.
3. Check the [Source], refer to 7.2 I would like to switch
image sources of Chapter 7 Descriptions of major
functions.
4. Check the settings for the source of the projector. For
the appropriate input selection of the projector, refer to
the projectors user manual.
5. Check if DIP Switch is properly set. Refer to Chapter 9
DIP Switch Settings for related settings.
3 Unable to focus
Probably the document is too close. Press [ZOOM -] on the
remote control or control panel. Or pull away the lens
from the document to increase the distance, and then press
the [FOCUS] button on the right side of the lens.
4 The image is
incomplete
Check the Auto Image setting of your projector. Please refer
to the user manual of the projector or check for the DIP
SWITCH settings.
5 Lumens Document
Camera, Ladibug™
and other
applications cannot
be used
simultaneously
Lumens Document Camera, Ladibug™ and other
applications cannot be executed simultaneously. Only one
application can be executed at a time. Please close the
currently running applications and then execute the
application to be used.
6 When the unit is
turned on, the
auxiliary floodlight
do not light
Please make sure the arm lamp is set to “OFF”. For the
switch-on or -off of arm lamp, please refer to 7.8 I would
like to turn on/off the lamp of Chapter 7 Descriptions of
major functions.
7 DC170 fails to store
images or react
1. Check to see if the stored data have reached the
maximum size of the SD Card (priority) or internal
memory.
2. Please make sure if the Capture function is set to
Continuous mode or the time for capture is set to be
long. For the related setting, refer to 7.11 I would like