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138
Troubleshooting
Technical Notes
Streaks of light or partial
discoloration are visible in the
monitor.
Smear may occur when the camera is aimed at a
bright subject. When using multi-16, sport
continuous, or when recording movies, avoid
bright objects such as the sun, reflections of the
sun, and electric lights.
128
Bright specks appear in images
captured with flash.
Flash is reflecting off particles in air. Set flash
mode to W (Off).
7, 28
Flash does not fire. • Flash mode is set to W(Off).
• Scene mode in which flash does not fire is
selected.
• Sport continuous mode is selected.
• A feature that cannot be used with the flash is
selected.
7, 28
35
48
61
Digital zoom cannot be used. Digital zoom cannot be used in the following
situations.
• When Portrait, Night portrait, or Pet
portrait is selected for scene mode
• When smart portrait mode is selected
• When Multi-shot 16 is selected for
Continuous
36, 37,
43
46
58
Image mode not available. A feature that cannot be used with image mode
is selected.
61
No sound when shutter is
released.
Off is selected for Sound settings > Shutter
sound in setup menu. Depending on the
current shooting mode or settings, the shutter
sound is not heard even when set to On.
115
Images appear smeared. Lens is dirty. Clean lens. 127
Hues are unnatural. White balance or hue is not adjusted properly. 56
Randomly spaced bright pixels
(“noise”) appear in image.
The subject is dark, so shutter speed is too slow
or ISO sensitivity is too high.
• Noise can be reduced by using flash.
• Select a lower ISO sensitivity.
28
59
Images are too dark
(underexposed).
• Flash mode is set to W(Off).
• Flash window is blocked.
• Subject is beyond flash range.
• Adjust exposure compensation.
• Raise the ISO sensitivity.
• Subject is backlit. Select the Backlighting
scene mode, or raise the flash and set the flash
mode to X (fill flash).
7, 28
22
28
32
59
28, 41
Images are too bright
(overexposed).
Adjust exposure compensation. 32
Problem Cause/Solution A