Panasonic WV-NW474S Security Camera User Manual


 
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TROUBLESHOOTING
Symptom
No picture is displayed.
HTML documents are not displayed.
• Is the 24 V AC cable firmly connected?
• Is the video cable or network cable connected properly?
• HTML files in the camera might be broken. Initializing is
required.
12
30
Cannot access the camera from the
browser.
• Are the network cables connected properly?
• Is the status indicator lamp of the network connection termi-
nal on?
If not, a network connection has not been established or the
other devices are not in operation.
• Is a valid IP address set for the camera?
• Are you connecting to a wrong IP address?
Open the command prompt on your PC and enter:
>ping (enter here the IP address set for the camera).
If the camera replies, the connection is correct.
If not, set the correct IP address for your PC and/or to the
camera.
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What to do Reference page
INITIALIZING
You can reset the following data back to the factory
default settings.
Camera Setup
Setup Menu (PC oriented)
HTML files
Initializing the Camera Menu
Move the cursor to CAMERA RESET.
Hold down [Left], [Right], and [SET] buttons simulta-
neously for 2 seconds on the camera, or click the All
Reset button on your computer display.
Initializing the Setup Menu
In the power-on state, press the [Up] and [Down]
buttons simultaneously while holding down the but-
ton A.
Hold down the button A for 15 seconds. It will take
about 10 seconds to complete the initializing. Be
sure to continue supplying power to the camera
while initializing.
Notes:
Clock calibration is required even after initializing
the setup menu.
Try again if the previous initializing failed.
Initializing HTML Files
In the power-on state, press the side panel buttons,
[Up] and [Down] simultaneously while holding down
the button B.
Hold down the button B for 15 seconds. It will take
about 10 seconds to complete the initializing. Be
sure to continue supplying power to the camera
while initializing.
Notes:
Never press both the buttons A and B at a time.
Try again if the previous initializing failed.