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17 Trouble Shooting
If technical problems are experienced when working with the Capture
One Software it may be neccessary to contact Phase One’s Technical
Support department.
Phase One recommends that you do a screen dump of your system
configuration. This can be done in the menu Help/About, then press
Print Screen to generate a screen dump of the current settings. Then
open and save the screen dump in any image editing software.
Fax or e-mail your Camera Info and the System Profile to Phase One’s
Technical Support department.
17.1
Trouble shooting