Filter
Top Products
8. Frequently asked
questions
Is the LCD screen touch-enabled?
The LCD screen is not touch-enabled. Use
the buttons on the back to control Digital
PhotoFrame.
Can I switch between different slideshows
photos by using different memory cards?
Yes. When a memory card is connected to the
Digital PhotoFrame, it’ll slideshow photos stored
on that specific card.
Will the LCD screen be damaged if I keep
showing the same photo for a long time?
No. Digital PhotoFrame can display the same
photo continuously for 72 hours without any
damage to the LCD screen.
Can I use Digital PhotoFrame to delete
photos on memory card?
Yes, it supports operations to delete photos on
external devices such as a memory cards.
Can I print photos from Digital
PhotoFrame?
No, it does not support direct photo printing.
How does the Digital PhotoFrame show
high-resolution 4:3 digital photos on its
3:2 screen?
To ensure high picture integrity, Digital
PhotoFrame shrinks the photos at original
aspect ratio and trims excessive portions before
displaying these photos.
Can I use Digital PhotoFrame during its
Auto-off periods?
Yes. Press any control button to bring the
system back to ON status.
Why doesn’t my Digital PhotoFrame show
some of my photos?
Digital cameras take photos and store them
in JPEG format according to camera industry
standards. Digital PhotoFrame is designed
to show photos following the same industry
standards. Some images, such as web images,
scanned images, or photos in RAW format from
professional cameras, are not stored according
to camera industry standards and therefore
cannot be correctly displayed on Digital
PhotoFrame. Use PC applications to convert
such images into standard JPEG format for
Digital PhotoFrame.
My Digital PhotoFrame is ON but the system
does not respond anymore!
First make sure the system is properly powered.
Then use a pin to trigger the Reset button
located on the side of the power button on
the back to restore the system.
Why doesn’t my Digital PhotoFrame go
into Auto-off status after I set it?
First, make sure you set Current Time, Auto-off
at, and Auto-on at correctly. Digital PhotoFrame
will automatically turn off its display exactly at
the Auto-off time. If the time has already passed
for the day, it will start entering Auto-off status
at the specified time from the next day.
I’m trying to upload pictures from my
PC to a memory card, which I’m then
inserting into the DPF. However, the DPF
doesn’t show the photos. What can I do?
Load all the photos you want to upload to DPD
in the root directory of your memory card.
Power off your DPD, insert the memory card,
and then restart DPF. After a few seconds, all
photos in the root directory of the memory
card will be automatically added to PhotoFrame.
The root directory on memory card will NOT
be emptied after this operation. Note that this
operation does not apply to photos in sub-
directories.
Do Philips PhotoFrame support
progressive JPEG?
PhotoFrame supports progressive JPEG
formatted picture, but the slideshow display
might be very slow.might be very slow.
30
Frequently Asked Questions