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Why do my video/pictures look blurry?
• Hold the camcorder steady in your hands
during shooting.
• During video capture, do not move the
camcorder too fast.
• Use a tripod (not supplied) if necessary.
Why do my video/pictures look distorted on a
TV screen?
• Select the correct TV system.
How do I charge the camcorder?
• You can charge the camcorder via the USB
pop-out connector. When you connect
it to your PC/laptop it will automatically
charge. You can also plug the camcorder via
the pop-out USB into a USB charger.
How long do I have to charge the camcorder?
• The camcorder is fully charged for rst
usage. The camcorder charge time when
connected to your PC/laptop is 3 hours.
When you charge it via USB adaptor, the
charge time is 2 hours.
WherecanIndanadaptorforCAM102Bto
charge the battery?
CAM102B can be charged via regular USB
adaptors, which are readily available in
electronic stores. CAM102B is also compatible
with iPhone adaptors.
How do I fast-forward or rewind on the
camcorder?
• You can fast-forward during play of a movie
by pressing the right-button for 2 seconds.
You can rewind during play of a movie by
pressing the left-button for 2 seconds.
Camcorder stopped responding?
• In the unlikely event that your camcorder
stops responding, you can manually reset
it. The reset button is located under the
HDMI cover. There you see a small opening
above the HDMI connection. Please use
a small prying object (like a pen) to insert
and press gently for resetting. After you
have reset the camcorder, please turn on
the camcorder again, and set-up will start
again.
7 Frequently
asked questions
(FAQ)
Why is there no response when I use the
camcorder?
• The camcorder is in power-off mode. Turn
on the camcorder (see ‘Get started’ >
‘Turn on’).
• The built-in battery may be drained.
Charge the battery (see ‘Get started’ >
‘Charge the built-in battery’).
Why is [Memory full!] displayed when I try to
record?
• Ensure that the Micro SD card has been
inserted correctly (see ‘Get started’ >
‘Load the Micro SD card’).
• The memory is used up. Save your video/
pictures to a computer (see ‘Use more of
your camcorder’ > ‘Transfer video/pictures
to a PC/Mac’). Then delete les from your
camcorder or clear the memory.
How much memory is needed for 1 hour of
Full HD recording?
• The camcorder uses 4GB on average
for 1 hour of Full HD video. For a more
complex video recording (e.g. with lots of
motions in the video, or a lot of panning),
the camcorder will use more memory. This
is done to maintain the video quality, but
will increase the usage of memory.
Why do I have no access to folders on the
camcorder from my computer?
• Ensure that the USB connection is correct.
• The camcorder turns off automatically
15 minutes after it is connected to a
computer. You can press
to turn it on
again.
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