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11 Frequently
asked questions
Is the LCD screen touch-enabled?
The LCD screen is not touch-enabled. Use the
buttons on the back to control the PhotoFrame.
Can I use the PhotoFrame to delete photos
on a memory card?
Yes, it supports operations to delete photos
on an external device, such as a memory card.
Ensure that you enable the deletion function on
a memory card available on the PhotoFrame.
Why does my PhotoFrame not show some of
my photos?
• The PhotoFrame plays only JPEG photos
(maximum: 8000 x 8000 pixel resolution)
and Progressive JPEG photo (Up to 1024
x 768 pixels).
• Ensure that these photos are not damaged.
Why does the PhotoFrame not go into auto-
off status after I set it?
Ensure that you set the real time, auto-off time,
and auto-on time correctly. The PhotoFrame
automatically turns off its display exactly at the
auto-off time. If the time has already passed for
the day, it starts to go into auto-off status at the
speciedtimefromthenextday.
Can I increase the memory size to store more
pictures on the PhotoFrame?
No. The internal memory of the PhotoFrame is
xedandcannotbeexpanded.However,you
could switch between different photos by using
different storage devices on the PhotoFrame.