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www.philips.com/welcome
Is the LCD screen touch-enabled?
The LCD screen is not touch-enabled. After
you turn on the PhotoFrame, you can use the
touch boarder on the front panel to control the
PhotoFrame.
Can I use the PhotoFrame to delete photos on a
memory card?
Yes, it supports operations to delete photos on
external devices such as a memory card. Ensure that
you enable the delete function on a memory card
available on the PhotoFrame.
Why does my PhotoFrame not show some of my
photos?
The PhotoFrame plays only JPEG photos
•
(maximum: 8000 x 6000 pixel resolution) and
progressive JPEG photos (maximum: 1024 x
768 pixel resolution).
Ensure that these photos are not damaged.•
Why does my PhotoFrame not show some of my
video fi les?
The PhotoFrame plays most video clips of a •
digital still camera in M-JPEG (*.avi/*.mov),
MPEG-1 (*.mpg), MPEG-4 (*.avi/*.mov/*.mp4),
H.263 (*.avi/*.mov) format. Some video clips
might have compatibility issues when played
on your PhotoFrame. Before playing, ensure
that these video clips are compatible with your
PhotoFrame.
Ensure that the size of the video fi les are •
applicable to your PhotoFrame (For details,
see “Product information” in the User Manual).
Ensure that the video fi les are not damaged.•
Why cannot my PhotoFrame show video fi les even I
could see them in [Browse] mode, and I played them
before?
Ensure that [Slideshow Photo Only] is not enabled.
To play video in slideshow mode:
1. In slideshow mode, tap .
2. In the displayed option menu, select [Slideshow
Photo Only] .
3. In the displayed message, select [No] and then
tap OK to confi rm.
Now you can play these video fi les in slideshow.
Frequently asked questions
Why does my PhotoFrame not show some of my
music fi les?
The PhotoFrame only supports MP3 (MPEG Audio
Layer III) music fi les. Ensure that these MP3 (MPEG
Audio Layer III) music fi les are not damaged.
Why does the PhotoFrame not go into auto-off
status after I set it?
Ensure that you set the current time, auto-
•
off time, and auto-on time correctly. The
PhotoFrame automatically turns off its display
exactly at the auto-off time. If the time has
already passed for the day, it starts to enter
auto-off status at the specifi ed time from the
next day.
Ensure that you adjust brightness sensor •
correctly. If the auto-on level is too close to
the auto-off level, this function cannot take
effect.
Can I use the PhotoFrame during its display auto-off
periods?
Yes.
When the PhotoFrame is in standby (sleep) mode,
you can press to wake up the PhotoFrame.
The PhotoFrame is ON but the PhotoFrame does
not respond anymore. What can I do?
Ensure that the PhotoFrame is turned on. Then, use
a pin to trigger the RESET button located on the
back to restore the system.