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Problems Solution
LED is not lighting Check the power button, adapter, and connection.
No response of remote control or button Press power button on frame to reboot and check again
There is no file detection when memory card is
inserted. Photos are not detected
Check to see if memory card is inserted correctly. Invalid JPEG
format files will not be seen.
“Not enough memory” pop-up
There is not enough memory to copy files. Please delete un-needed
files and try again.
Photo, music, and/or movie cannot play, stop, or
blocked from playing
The file format is not compatible or is a corrupted file. Please replace
with correct file. Power off and on to recover operation.
Part of photo not displayed
Most pictures taken by 4:3 can be fully displayed. Pictures without
4:3 ratios may not display part of it.
Clock is not correct or not operating Battery is consumed, must be replaced.
Remote control is not working Battery is consumed, must be replaced.
Picture is too dark Please use dimmer volume control.
Others Please contact support or place of purchase
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6.1 This product is designed and manufactured to high standards and delivers high
quality performance, ease of use and ease of installation. Should you encounter
any difficulties while installing or using this product, please check this manual
carefully before you contact technical support.
6.2 Warranty applies in the United States only and is valid for 1 year from original
date of purchase provided that the product was handled properly, used as
intended and in accordance with the operating instructions, and upon
presentation of the original invoice or cash receipt indicating the date of purchase,
dealer’s name, and model number of product.
6.3 What it excludes
This warranty may not apply if:
The documents have been altered in any way or made illegible;
The model or production number on the product has been altered, deleted,
removed or made illegible;
PPF100M4 Operating Instruction
9