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Before contacting a service center
Symptom Causes Remedy
- Remove / re-insert batteries and
switch camera on
- Camera malfunction
- Incorrect memory card format
- White balance setting is incorrect.
- Exposure is excessive.
The camera buttons
do not operate
A card error has
occurred while
the memory card
is in the camera.
Colour of image
is different to the
original scene
Images are too
bright
- Re-format the memory card (p.57)
- Select appropriate White balance.
- Reset exposure compensation.
- The lens or LCD monitor is smudged
or dirty
The play back
display is not
very clear
- Clean the lens or LCD
- Date imprint function is set to OFF
Date is not
displayed on the
LCD monitor in
the PLAY mode
- Switch the Date imprint function ON.
- Incorrect file name.
(Violation of DCF format)
The images
don’t play back.
- Do not change the image file name.
- Cable connection is incorrect.
- The camera is off.
- There are no batteries, the batteries
are exhausted or the AC adapter is
not connected.
- The operating system is not Windows
98, 98SE, 2000, ME, XP/ Mac OS
9.1~10.2. Alternatively the PC does
not support USB.
- The USB driver is not installed.
When using the
PC’s explorer,
the [Removable
Disk] file does
not show
- Check the connection.
- Turn the camera on.
- Insert new batteries or check the
adapter connection.
- Install Windows 98, 98SE, 2000,
ME, XP/ Mac OS 9.1~10.2 to PC
that supports USB.
- Install a [USB Storage Driver].