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Troubleshooting
Connecting/Dubbing with other devices (Recorder, PC, Printer, etc.)
Symptom Explanation/Solution
You cannot dub correctly using the HDMI
cable.
You cannot dub images using the HDMI cable.
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You cannot dub correctly using the Audio/
Video cable.
The Audio/Video cable is not connected properly. Make sure that the Audio/Video cable
is connected to the proper jack, i.e. to the input jack of the device used for dubbing
images from your camcorder.
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page 83
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Your PictBridge printer cannot print photos
from your camcorder.
Your printer may not print images edited on a computer or recorded using other devices.
This is not an error.
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Connecting to a computer
Symptom Explanation/Solution
Your computer does not recognize your
camcorder.
Disconnect the USB cable from the computer and camcorder, restart the computer, and
then connect the USB cable again correctly.
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Cannot play back a video file properly on a
PC.
You need a video codec to play back the file recorded on your camcorder. Install the
software provided with your camcorder.
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page 88
Make sure you insert the connector in the correct direction, and connect the USB cable
to the USB jack on your camcorder firmly.
Disconnect the cable from the computer and camcorder, restart the computer, and then
connect the cable again properly.
To play back an HD video file, you need a computer with better specifications.
Use a computer with the recommended specifications.
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page 86
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Intelli-studio does not function properly. Exit the Intelli-studio application, and restart the Windows computer.•
Intelli-studio does not start.
Set “PC Software
” to “ON” in the Settings menu or install Intelli-studio on the computer.
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pages 70, 88
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