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Troubleshooting
110
Appendixes
Storage media
Message Icon Informs that... Action
Card Error
The memory card has a problem and the camcorder
cannot recognise it.
• Replace the memory card with another card.
Not Formatted
The memory card is not formatted in this camcorder. • Format the memory card using this camcorder.
Not Supported
Format
The memory card may have been formatted by
another device and may still have existing images on
it.
• Files cannot be played as the memory card format
is not supported by the camcorder.
• Format the card using the camcorder or replace
the card with a card formatted correctly.
Not Supported Card
The memory card is not supported in this camcorder.
• Replace the memory card with a recommended
card.
Low Speed Card.
Please record at a
lower resolution.
-
The memory card is not fast enough to record at this
resolution.
• Record video at a lower resolution and quality.
• Replace memory card with a faster card.
Recording
Message Icon Informs that... Action
Write Error -
Some problem occurred while writing data to the
storage media.
• Turn the camcorder's power off and on for data
recovery.
• If a file is not recovered, use the camcorder
to format the storage media after backing up
important files to a PC or another storage media.
Recovering Data…
Don’t power off and
keep card inside.
-
The file was not created normally.
• Wait until data recovery is finished.
• Never turn off the power or eject the memory card
during recording.