Filter
Top Products
163 English
COMMONLY ASKED QUESTIONS
Viewing
images
Why do vertical
stripes appear?
If a bright subject
is shot in the
video clip
recording mode,
vertical stripes
may appear on
the monitor or in
the image.
Not a malfunction.
Why isn’t the
magnified image
clear?
Due to the
characteristics of
the camera,
magnified images
appear less clear.
Not a malfunction.
Why isn’t the
captured image
clear?
The image was
captured using
the digital zoom.
Not a malfunction.
Can I play back
image and sound
data that I edited
using my
computer?
— We cannot
guarantee the
accurate playback of
data that has been
edited using a
computer.
Why is there a
motor-like sound
during video clip
playback?
The sound of the
camera’s
mechanical action
was recorded.
Not a malfunction.
Connecting
to a TV
Why is there no
sound?
The volume on
the TV is set to
the minimum.
Adjust the volume
on the TV.
The playback
volume of the
camera is set to 0.
Increase the
playback volume of
the camera.
Question Answer Action