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COMMONLY ASKED QUESTIONS
Viewing
images
Why is there no
image (z is
shown)?
This may happen
when trying to
play back images
stored on a card
from a different
digital camera.
Play back images
that were recorded
on a card using this
camera.
Why is the
playback image
distorted?
If the subject
moves or the
camera is moved
during recording,
a distorted image
may sometimes
occur.
Not a malfunction.
This is a
characteristic of the
CMOS sensor.
Why isn’t the
magnified image
clear?
Due to the
characteristics of
the camera,
magnified images
appear less clear.
Not a malfunction.
Why isn’t the
captured image
clear?
The image was
captured using
the digital zoom.
Not a malfunction.
Can I play back
image and sound
files that I edited
using my
computer?
— We cannot
guarantee the
accurate playback of
files that have been
edited using a
computer.
Why is there a
motor-like sound
during video clip
playback?
The sound of the
camera’s
mechanical action
was recorded.
Not a malfunction.
Connecting
to a TV
Why is there no
sound?
The volume on
the TV is set to
the minimum.
Adjust the volume
on the TV.
Question Answer Action