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64 Cheetah 10K.6 FC Product Manual, Rev. B
Customer Service (CSO)
Warranty Service
Seagate offers worldwide customer support for Seagate drives. Seagate direct OEM, Distribution and System
Integrator customers should contact their Seagate service center representative for warranty information.
Other customers should contact their place of purchase.
Authorized Service Centers
If you live outside the US, you can contact an Authorized Service Center for service.
USA/Canada/Latin America Support Services
Presales Support
Call Center Toll-free Direct dial FAX
Disc:
1-877-271-3285 +405-936-1210 +1-405-936-1683
Tape:
1-800-626-6637 +1-714-641-2500 +1-714-641-2410
Technical Support (SeaFONE)
1-800-SEAGATE or +1-405-936-1234 (for specific product phone number)
FAX:
Disc:
+1-405-936-1685;
Tape and Server Appliance:
+1-405-936-1683
SeaFAX 1-800-SEAGATE
SeaTDD +1-405-936-1687
Warranty Service
Call Center Toll-free Direct dial FAX / Internet
USA, Mexico and 1-800-468-3472 +1-405-936-1456 +1-405-936-1462
Latin America
Canada
Memofix
1
1-800-636-6349 +1-905-660-4936 +1-905-660-4951
www.memofix.com
Adtech*
1-800-624-9857 +1-905-890-3099 +1-905-812-3977
www.adtech1.com
Brazil
MA Centro de Serviços*
— +55-21-2509-7267 +55-21-2507-6672
e-mail: centro.de.servicos.brasil@seagate.com
European Support Services
For European customer support, dial the toll-free number for your specific country for presales support, techni-
cal support, SeaFAX and warranty service.
If your country is not listed here, dial our European call center at +31-20-316-7222 from 8:30
A.M. to 5:00 P.M.
(European central time) Monday through Friday. The European call center is located in Amsterdam, The Neth-
erlands.
Call Center
Austria 0 800-20 12 90
Belgium 0 800-74 876
Denmark 80 88 12 66
France 0 800-90 90 52
Germany 0 800-182 6831
Ireland 1 800-55 21 22
Italy 800-790695
Netherlands 0 800-732 4283
Norway 800-113 91
Poland 00 800-311 12 38
1. Authorized Service Centers