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Troubleshooting
If you have trouble operating your camera, refer to the following table. If the
guidelines do not enable you to solve the problem, contact an authorized
technician.
Nothing appears on
the screen.
The video image is
not clear.
The screen is dark.
There is a problem with the
camera operation. The
camera surface is too hot
and black stripes appear on
the screen.
Problem
• Please check the power connection.
• Please check the video signal line connection.
• Please check and make sure that the auto lens
switch is set to DC (VIDEO) when using a DC
(VIDEO) lens.
• Please check the Brightness of Auto Iris lens.
• Please check if the lens is clean.
Please clean the lens with a clean cloth or brush.
• Please adjust the contrast feature of the
monitor.
• Please make sure that the screen is not exposed
directly to a bright light.
Please move the camera if necessary.
• Please readjust the back focus of the camera.
• Please adjust the contrast feature of the monitor.
• If you have an intermediate device, set the 75Ω/
Hi-z properly, and check the terminals. (refer to
page 18)
• Please check if an auto iris lens is being used
and adjust the brightness level.
• Please check if an appropriate power source to
the camera complies with the manufacturer's
standard requirement, or if the voltage keeps
changing.
Solution
The MOTION
DETECTION function
is not working.
Colors are not quite
right.
The screen is
flickering.
L/L mode isn't able to
be selected.
SENS-UP function is
not working.
Problem
• Please check if 'MOTION DETECTION' mode is
turned on.
• Please check if the MD LEVEL is too low.
• Please check the setting of the MD AREA.
• Please check the 'WHITE BAL' setting. (Please
refer to page 25)
• Please check if the camera is facing directly into
sunlight or fluorescent light.
• Please check if an auto iris lens is being used.
• Please check the connection of the lens connector
cable.
• Have you connected your camera to DC power
source? Connect it to AC power source.
• Please check if the AGC menu is set to the OFF
position.
• Please check if the SHUTTER menu is set to
MANUAL mode.
• Please check the limit of SENS-UP AUTO mode.
Solution
COLOR CCD CAMERA User’s Manual
37
COLOR CCD CAMERA User’s Manual
36